• Skip to primary navigation
  • Skip to content
  • Skip to footer
  • sales@callsource.com
  • Schedule a Demo
  • (833) 968-7768
  • Search Icon - Click to Search
CallSource

CallSource

Performance Management for Sales and Marketing

  • Automotive
  • Hearing
    • CallSource Hearing
      We want to help you grow your practice
    • Hearing Call Management
      Marketing Attribution | Call Volume | Opportunity Alerts | Call Analysis
    • Hearing Performance Management
      Phone Insights | Employee Performance | Call Coaching
    • Hearing Reputation Management
      Respond, Now! | Review Platform
    • Hearing Digital Management
      Complete Attribution Platform l Dynamic Number Insertion l Competitive Insight
  • Home Services
    • CallSource Home Services
      We want to help you grow your business
    • Home Services Call Management
      Marketing Attribution l Call Volume l Opportunity Alerts l Call Analysis
    • Home Services Performance Management
      Phone Insights l Employee Performance l Call Coaching
    • Home Services Reputation Management
      Respond, Now! l Review Platform
    • Home Services Digital Management
      Complete Attribution Platform | Dynamic Number Insertion | Competitive Insight
  • Pest Control
    • CallSource Pest Control Solutions
      We work with top providers
  • Industries
    • Other Industry Solutions
    • Dental
    • Call Management


      Track Inbound Calls l Discover New & Missed Opportunities l Industry Benchmark

    • Performance Management


      Score & Analyze Phone Skills l Call Coaching l Empower Employees

    • Reputation Management


      Aggregate Reviews l Improve Online Reputation l Respond, Now!

    • Digital Management


      Complete Attribution Platform l Dynamic Number Insertion l Competitive Insight

  • Vanity
  • Blog
    • Podcast
    • Events
    • FAQs
    • Knowledge Center
  • Company
    • About Us
    • Careers
    • The Company We Keep
    • Contact Us
  • Login
    • CS Reviews
    • EveryLead
    • Reporting
  • Announcements
    & Events
  • Call
    Management
  • Performance
    Management
  • Digital
    Management
  • Reputation
    Management

Start Saving Lost Opportunities With DealSaver Alerts

By Cassie Ciopryna

Call Management, Performance Management
I Want the Blog
Start Saving Missed Appointment Opportunities With DealSaver Alerts from CallSource

As hard as call handlers work to have great phone conversations with leads and to get the commitment from the caller by the end of the conversation, the truth is that 100% of calls will never be booked into appointments.

In fact, the average rate of missed opportunities in the home services industry is 37%.

How many more appointments could your business recoup if you were to be alerted of every missed opportunity in near-real-time, so that you could follow-up with that caller and try to regain their commitment? With DealSaver, you can do just that.

How does DealSaver work?

When a phone handler doesn’t set an appointment with a prospect/lead, you are sent a DealSaver Alert.

Owners can designate who receives the alert to recapture missed opportunities.

The DealSaver Alert is sent to your email inbox with the caller’s name, contact information, call handler information, and the audio file of the call. The alert will also identify which department – sales or service – the call was for.

You’ll never have to guess at call outcomes again. DealSaver Alerts allow you the chance to recapture a missed opportunity and turn that lead into a fan of your company.

How do I use DealSaver?

Unfortunately, simply having DealSaver Alerts alone will not save your missed opportunities – effort and planning are required on your end to be successful.

DealSaver gives you a second chance at a first impression – take that opportunity to win back over potentially lost customers. Mishandled calls are sent to the email address(es) of whoever you designate within 2 hours (usually within 30 minutes) of the initial call.

When people have a home emergency such as a leaky pipe or broken air conditioner in hot months, they aren’t going to wait around to do business with your company – they want someone who will get to them fast and help with their need. Act on these alerts quickly by designating a specific “call-back” employee to follow-up with lost opportunities and recapture their business.

Additional DealSaver benefits

When used smartly, there are other benefits besides being able to recoup lost appointments with DealSaver.

DealSaver is a great tool to use for employee training opportunities. A call handler’s manager can use DealSaver Alerts as a teaching opportunity to improve call handler performance. Making outbound calls – especially outbound calls to someone who has already been in contact with your business and maybe had a less-than-favorable experience – requires a specific skill set that needs to be learned and perfected.

Employing a specific “call-back” employee, along with an incentive program, to be responsible for utilizing DealSaver Alerts usually proves to be most successful in getting that person to become a top employee, and to recoup the most lost dollars for your business that almost went to your competitor.

Get started with DealSaver

To start using DealSaver and recapturing lost leads for your company, simply reach out to a CallSource specialist.
Improve your bottom line and increase your ROI from inbound phone leads by recouping possibly lost marketing dollars.

 

Win back lost customers and improve ROI.

Get DealSaver.

I want to talk to learn more about DealSaver

Facebook0Twitter0Linkedin0
X
I Want the Blog
Meet the CallSource Team: An Interview With Tabitha Salazar-Paz
Why Local Businesses Need to Respond to Online Reviews (Infographic)

Related Posts:

  • How Call Tracking Helps Your Marketing Agency Prove ROI for Clients
  • How Geo-Routing Phone Calls Simplifies Your Business & Helps Your Brand
  • How to Set Up Your Google My Business Profile
  • Should Your Automotive Dealership Have a Service BDC?
  • How to Create Incentive Plans That Work to Improve Employee Performance

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

CallSource, solutions for advanced call tracking, performance coaching & responsive customer service

More Information

  • Automotive Data Insights
  • Digital AI℠
  • Home Services Data Insights
  • Legal
  • MSA
  • Privacy
  • SAAS
  • Security

About CallSource

  • Blog
  • Careers
  • Contact Us
  • Events
  • Sitemap
  • Team
  • The Company We Keep
  • Your Source

Partners

  • Nexstar Network
  • AutoID
  • BDR
  • GM iMR
  • Sycle

Contact

5601 Lindero Canyon Road
Suite 210
Westlake Village, CA 91362

support@callsource.com
800-500-4433

Schedule a Demo

© CallSource. All Rights Reserved.