Security

CALLSOURCE FOLLOWS ALL SECURITY BEST PRACTICES TO KEEP YOUR INFORMATION PRIVATE

CallSource networks are firewall protected and reside within secure, redundant, CenturyLink server facilities in Burbank and Chicago. The facilities are SSAE 16 / ISO 27001 certified. They feature N+3 UPS battery and electrical generator backup. Security guard sign-in and biometric (palm print) lock activation are required to physically access the server area. Database content is encrypted and reporting access is password protected. Call recordings are encrypted and credit card or social security numbers may optionally be automatically redacted. All calls not manually deleted are automatically purged from the CallSource system after 30 days.

To learn about how CallSource protects you from spam or hacking attempts, click here to learn about CallShield.