Blog

Getting commitment from callers can be the difference between them choosing you or your competition. Setting real appointments gets buyers through your doors and into the car they are looking for. According to CallSource’s 2019 automotive inbound call data insights, 80% of inbound phone sales opportunities do not result in an appointment. It is not […]

Read on for phone tips for your front office staff to improve call to conversion rates to win new patients. At your dental office, your front office staff is the first impression of your practice. Before someone even has a chance to meet their dentist, they speak with someone in the front office – most […]

As an industry that helps people in a very personal way, hearing offices should aim to be personable in every aspect of their brand. This includes putting a real voice to the brand name online – whether that be on the website or by responding to online reviews. While it is true that the majority […]

Learn all about what a vanity number is, why and how to get a vanity number, and all things vanity phone numbers. Vanity numbers are great for branding your businesses by providing easy-to-remember phone numbers for your customers. What exactly is a vanity number, and how is it useful for your business? Want more information […]

Get a second chance to reclaim missed opportunities with Appointment Saver. At your office, it is almost impossible to book every caller into an appointment. Do you know exactly how many potential patients you are missing out on due to a lack of phone skills, booked calendars, hang ups, or a myriad of other reasons? […]

Learn how to build rapport with customers with rapport building questions and great phone skills. The call handler’s role at your business is one of the most important positions. It is a job that takes both people skills and sales skills. Call handlers are talking to people daily, using aspects of psychology to interact with […]