With human-analyzed calls, you’ll know how many leads are booked into appointments.
To understand how well you marketing and employees are performing, you must be measuring your phone conversion rates.
If you are relying on anecdotal information or simply not tracking your call-to-appointment conversion rates, you are missing out on vital information for the health of your business.
Know if your call handler set the appointment
Each prospective customer is precious and expensive, but knowing if a call is a prospective customer isn’t enough. Appointment Confirmation identifies the outcome of a phone call with a lead – if the appointment was set or the opportunity was missed.
The data from Appointment Confirmation isn’t scored with AI, but with real people. CallSource’s trained analysts can ascertain the nuance of a call versus speech recognition which only tracks for specific words.
Don’t let your potential customer go to a competitor
Appointment Confirmation not only determines call-to-appointment outcomes, but also ties every appointment or missed opportunity to an ad source and a call handler. With these reports, you can easily see where improvements can be made.
Appointment Confirmation highlights your call handlers’ strengths and weaknesses, so you can determine if any employees may need additional phone skills call coaching to start booking more appointments.
Learn your true conversion rates with Appointment Confirmation
Learn how to get started with Appointment Confirmation for your business by contacting a CallSource representative.
Know your call-to-appointment conversion rates.
Get Appointment Confirmation.