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13 Facts About Direct Mail That’ll Make You Want to Launch a New Campaign Right Now

By Cassie Ciopryna

Call Management, Digital Management
I Want the Blog
Interesting facts about direct mail

Do you think direct mail still has a place in your marketing efforts?

Direct mail has been around for a while – it’s one of the oldest forms of marketing (waaayyy before digital; actually right after the Gutenberg printing press arrived on the scene in 1440).

Yet, direct mail isn’t dead.

Why?

Video killed the radio star, so why didn’t the internet kill direct mail?

Don’t believe that direct mail is still a viable marketing campaign for your business? Maybe these 23 facts will make you think differently.

According to data, direct mail has higher response rates than other types of marketing campaigns, especially when personalized.

  1. Direct mail household response rate is 5.1% (compared to .6% email, .6% paid search, .2% online display, .4% social media). This is the highest response rate the DMA has ever reported, since coming out with the Response Rate Report in 2003.1
  2. Adding a person’s name and full color in the direct mail can increase response by 135%.1
  3. Targeting customers on a 1:1 level increases response rates up to 50% or more.1
  4. 40% of consumers try new businesses after receiving direct mail.2

In fact, most people seem to find direct mail a more personal way of marketing than other types.

  1. 59% of U.S. respondents and 65% of Canadian respondents agreed with the following statement, “I enjoy getting postal mail from brands about new products.”2
  2. 56% of customers find print marketing to be the most trustworthy type of marketing.2
  3. 70% of Americans say mail is more personal than the internet.2
  4. Personalized print media has a more powerful presence than a personalized email, because the audience can recognize that it takes more effort to customize print media than digital.2

Even Millennials respond to direct mail.

  1. Among 18 to 24-year-olds, 69% say they prefer print and paper communications to reading off a screen.4
  2. When asked, “Which is more effective at getting you to take action?” 30% of millennials said direct mail, 24% said email.3
  3. The response rate for direct mail among people aged 18-21 years old is 12.4%.1

Direct mail can work hand-in-hand with the internet.

  1. The top response rate tracking methods are online tracking such as PURLs (61%), call center or telephone (53%), and code or coupon (42%).1
  2. 90% visit the website first before calling.5

If you still doubt the relevancy of direct mail in today’s market, you should try it out. When you are tracking the success of your marketing campaign with tracking numbers and landing pages you’ll be able to base those assumptions off of actual data.

  1. https://thedma.org/
  2. https://www.ez24x7.com/blog/25-direct-marketing-statistics-prove-direct-mail-works/
  3. https://compu-mail.com/blog/2017/07/14/30-direct-mail-statistics-for-2017/
  4. https://extendyourreach.com/18-direct-mail-stats-every-marketer-know/
  5. https://www.huffingtonpost.com/ernesto-sosa/how-to-transform-your-website-into-a-marketing-powerhouse-for-a-mobile-world_b_9141792.html
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