Call Management
Learn How Call Tracking for Your Agency Will Prove Your Marketing Campaign ROI Your marketing agency has a lot of responsibilities when it comes to what you do for your clients, but one of the biggest is simply proving success through ROI. The better the value you deliver, the more likely your client will want […]
Geographical routing can help your business reach many customers with one phone number. Geographical call routing, usually called geo-routing, is a type of phone routing that allows consumers to dial one phone number to reach the closest local business for that brand. Geo-routing automatically routes phone calls based on the caller’s geographic location, making it […]
Learn why you need a Google My Business profile, and how to set up Google My Business for your company. Google My Business, also referred to as GMB, is a must-have for any company, and is especially important for local businesses. What is Google My Business? Google My Business is a profile made on Google […]
A service BDC department for your automotive dealership can help you create better first impressions and set more appointments to sell more cars. An earlier version of this article was originally published by Digital Dealer Magazine and can be viewed here. Successful dealerships know their service department is a huge opportunity for more business and […]
Learn how to make incentive plans and types of performance-based incentive plans that work for employees. Incentive plans are used to give your employees something in exchange for doing specific, goal-oriented work. Though they could get confused, employee incentive plans are not the same as employee benefits. Incentive plans have entirely different desired outcomes and […]
Do you know what your connectivity rate is at your dealership? When data shows that phone calls are the second-most-common initial form of contact with car dealerships, you have to pay attention to phone skills. Dealers must make getting calls to the right person the first time a priority, so customers don’t hang up and […]
