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CallSource offers FCA dealerships DealSaver, a second chance for first impressions, as well as tools and reports to understand your incoming lead traffic.

CallSource pioneered the call tracking industry. CallSource is the only company that has listened to and analyzed over a billion phone calls for our customers.

To learn more about this program, contact CallSource at 888-292-1667.

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CallSource

CallSource’s products, platform, and reporting turn your business data into meaningful, actionable analytics. Since the advent of the click-to-call dealerships have seen a dramatic rise in phone calls. CallSource gives you the tools you need to understand your call data.

The FCA DealSaver Program provides insight into your advertising spend—which ad source is generating the most calls and leads. LeadScore also sorts call volume by department- Sales, Service or Parts.

CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. We partner with our clients through every stage of their business journey to improve their numbers based on their data.

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DealSaver

Just-in-Time Alerts

The DealSaver Program allows you to recapture missed customers before they head to your competition.

DealSave Alert is sent to your email with the caller’s name, contact information, and an audio file of the call.

LeadScore

Know which ad source is getting your customers to call which department

LeadScore sorts calls by department—sales, service, parts to give you deeper insights into cost-per-lead analysis and sales conversion rates.

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Telephone Performance Analysis (TPA)

Give your call handlers the tools they need to book more appointments

TPA dives deep into your calls evaluating them against our proprietary criteria.

Frequently Asked Questions

How am I billed?

You will receive your monthly invoice for the CallSource FCA Digital program from FCA Digital and the amount will be billed against your FCA open parts account at month end. All fees for the CallSource FCA Digital program, during the promotional period, are eligible for FCA Co-op funds support subject to the terms and conditions as set forth by FCA. Upon completion of the promotional period, services will continue until cancelled by dealer per standard FCA Digital standard billing rules.

Who do I contact with questions?

For assistance in answering any questions you might have concerning the CallSource FCA Digital Program, call the help line at (888) 292-1667 or email us at FCASupport@callsource.com.

How do I know which DealSaver® package to sign up for?

Please be sure to choose the appropriate DealSaver® package in accordance with your inbound call volume in Engage. Pick a package that is a higher than your actual call count so you have room for call volume fluctuation. If you have any questions or need assistance regarding bundles, call the CallSource FCA Digital Help Line at (888) 292-1667.