Performance Management for
Sales, Marketing and Online Reputation

See what CallSource can do for you

Track Inbound Leads

It all starts with Call Tracking solutions. CallSource captures every caller’s phone number, identifies the advertising source and records inbound calls for review, enabling you to return missed calls, recapture lost leads, and spend your advertising dollars where it counts.

Track Inbound Leads
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Identify Prospects and Filter Out Non-Prospects

Not all leads are created equal. Utilize CallSource as your marketing analysis tool to review, sort, and filter out non-prospects from your tracked calls, providing accurate cost-per-lead analysis and sales conversion percentages.

Identify Prospects
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Recover Lost Leads

Whenever an inbound lead is mishandled, CallSource captures and records the call and sends it to management for follow up. Within two hours, your team receives an email Alert with the caller’s number and the recorded call, giving you a second chance with mishandled prospects.

Recover Lost Leads
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Score & Analyze Inbound Calls

To increase sales, you need to improve call-to-appointment ratios. Our sales performance management system builds better phone handling skills and increases sales. Technology-enabled services analyze call handlers’ phone skills, and record call outcomes. Telephone performance analysis prescribes online training and coaching to measurably improve phone skills.

Score & Analyze Calls
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Train & Coach Call Handlers

Our blended approach for improving and sustaining high call-to-appointment ratios includes a mix of call measurement, online training and coaching. We focus on the core skills that have a direct correlation with higher call-to-appointment ratios. Training Alerts keep call handlers aware of their performance and prescribe individualized training solutions.

Train & Coach Call Handlers

additional technology-enabled Services

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Online Reputation

CallSource has a proven, social commerce solution that combines the benefits of reputation and review management into one comprehensive package. This helps our clients acquire more new customers, improve marketing effectiveness, and enhance consumer engagement across key media channels.

CallShield Blocks Spam

CallSource offers a cloud-based service that automatically blocks telephone hacking attempts and computer-generated spam calls. CallSource invented CallShield in response to a surge in telephone hacking that is plaguing businesses, worldwide.

Sycle Dashboard

CallSource and Sycle joined forces to create a dashboard that connects inbound leads with patient within Sycle to determine your true ROI per advertising dollar.

Dynamic Number Generation

CallSource’s service, using dynamic number generation, captures the paid-search keyword, organic search query, referring domain or other source responsible for each internet visit that results in a phone call to your business.