CallSource® Services - CallTrack®
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Track and Record Your Sales Calls. Stop Wasting Money on Ineffective Advertising!
CallTrack®, the number one call-tracking service, captures every caller's phone number, identifies the advertising source and records calls for review, enabling you to return missed calls and recapture lost leads.
- Maximize your return on marketing investment
- Improve your conversion of leads to sales
- Discover your precise cost-per-lead by media, source, and campaign
CallTrack® provides maximum return on your investment by automatically measuring consumer response to almost any form of marketing. CallTrack® is hosted so there is no purchase of hardware or software required.
Why Track Your Phone Calls?
- You can’t manage what you don’t measure
- Call tracking automatically measures consumer response to any form of marketing
- Call tracking objectively compares the effectiveness of each marketing source / ad campaign
- Call tracking reveals your precise cost-per-lead by media, source, and campaign
Why Record Your Phone Calls?
- There’s no better tool for improving call-handling skills.
- Call recording lets you hear for yourself what your customers are saying
- Call recording enables you to review how well your employees handle leads
- Call recording empowers effective training on sales / customer service skills
Who Uses CallTrack®?
- Marketing, Operations, Sales, Training, and Customer Care Professionals
- Direct-response Advertisers
- Many industries, including: automotive, financial, healthcare, multifamily housing, home improvement, education, manufacturing, franchise organizations, and many others
- Magazines, newspapers, yellow page publishers, ad agencies, online listing and directory services use CallTrack® as an independent auditor
How CallTrack® Works
- Assigns a unique toll-free or local telephone number for each source of advertising or marketing campaign to be monitored
- Automatically measures consumer response to any form of marketing
- Identifies gaps in sales and customer service skills for evaluation and training
- Reports leads-per-source and cost-per-lead in real-time
- Captures caller telephone number, location, and when available, name, address, and demographics
- Reports are available on demand via Internet - or may be scheduled for email delivery
- Options include self-provisioning, IVR menu routing, private label branding, plus geographic, overflow, and time-of-day routing
Why Choose CallTrack®?
CallTrack® call tracking has been delivered and perfected over fifteen years and integrates with LeadScore®, LeadManager®, Telephone Performance Analysis®, Our University®, and Training on Demand®.
- Tens of thousands of businesses served
- Select toll-free or local tracking numbers
- Provision your own numbers online or let our customer care team handle it for you
- Access online reports 24/7/365 or establish an email delivery schedule
- Hosted Services: No need to purchase special hardware or software
Why Choose CallSource®?
CallSource® delivers innovation, experience, and unsurpassed customer service. Our in-depth knowledge and experience includes integrated call tracking, call recording, lead management, lead scoring, telephone performance analysis, learning plus sales and customer service training.
- Original inventor and patent holder of call tracking
- Fully hosted services, no hardware or software to purchase
- Tracking and recording calls for hundreds of thousands of businesses since 1994
- Redundant, state-of-the-art networks in Los Angeles and Chicago
