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Nearly Half a Million Mishandled Phone Customers Recovered for Auto Dealers by CallSource in 2016

CallSource clients have increased call-to-appointment ratios by 20% YOY; effective lost call recapture, strong analytics and training driving increases Westlake Village, CA – January 26, 2017 – CallSource, pioneers of award-winning solutions to help dealerships track, analyze and improve incoming call performance, has helped auto dealers recover nearly half a million (over 420,000) mishandled phone   Read More

Digital Dealer Presentation, “$6 Billion Question” is a Roadmap for Increasing New Car Sales

They say that imitation is the highest form of flattery. But what do they call it when someone gives away their best work because they want to be imitated? CallSource calls that good business. You’re invited to hear Brent Rogers, the chief marketing officer at The Patrick Dealer Group share his call management roadmap for   Read More

CallSource Sponsors “Personal Development” Track at Second Annual 2016 Women in Automotive Conference

Company founder and director, Carey Fried, to lead “Mindful & Emotional Intelligence for Leaders” workshop Westlake Village, CA – June 21st, 2016 – CallSource today announced that company director and founder Carey Fried will present a workshop based on Google’s “Search Inside Yourself” curriculum at the upcoming Women in Automotive (WIA) conference taking place in   Read More

CallSource Expands Management Team

Appointment of key marketing and sales execs, Robin Schweitzer and Bill Bauwens, adds 35+ years of sales and marketing expertise to leading call management company Westlake Village, CA – May 11, 2016 – CallSource today announced the appointment of two veteran sales and marketing executives to its management team. Robin Schweitzer brings a 20-year record   Read More

CallSource Announces Industry’s First End-to-End Call Management System for Auto Dealers

Call-to-appointment ratios rise to 30% and higher, far outpacing industry average of 8%, report early adopters of patented Sales Performance Management (SPM) Westlake Village, CA – March 30, 2016 – CallSource today launched its patented Sales Performance Management (SPM) system, the first end-to-end call management system designed to help dealers completely close the loop on   Read More

Dealers Seeing Huge Spike in Inbound Calls, But Less Than 40% Confident They Manage Calls Effectively

CallSource survey shows that over 1/3 of dealers believe they lose 1 in 5 sales calls to a competitor Westlake Village, CA – March 1, 2016 – A new survey of dealerships from CallSource shows that dealers are still ignoring their ringing phones, despite the fact that the majority (89%) report that inbound calls to   Read More