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CallSource Sponsors “Personal Development” Track at Second Annual 2016 Women in Automotive Conference

Company founder and director, Carey Fried, to lead “Mindful & Emotional Intelligence for Leaders” workshop Westlake Village, CA – June 21st, 2016 – CallSource today announced that company director and founder Carey Fried will present a workshop based on Google’s “Search Inside Yourself” curriculum at the upcoming Women in Automotive (WIA) conference taking place in   Read More

CallSource Expands Management Team

Appointment of key marketing and sales execs, Robin Schweitzer and Bill Bauwens, adds 35+ years of sales and marketing expertise to leading call management company Westlake Village, CA – May 11, 2016 – CallSource today announced the appointment of two veteran sales and marketing executives to its management team. Robin Schweitzer brings a 20-year record   Read More

CallSource Announces Industry’s First End-to-End Call Management System for Auto Dealers

Call-to-appointment ratios rise to 30% and higher, far outpacing industry average of 8%, report early adopters of patented Sales Performance Management (SPM) Westlake Village, CA – March 30, 2016 – CallSource today launched its patented Sales Performance Management (SPM) system, the first end-to-end call management system designed to help dealers completely close the loop on   Read More

Dealers Seeing Huge Spike in Inbound Calls, But Less Than 40% Confident They Manage Calls Effectively

CallSource survey shows that over 1/3 of dealers believe they lose 1 in 5 sales calls to a competitor Westlake Village, CA – March 1, 2016 – A new survey of dealerships from CallSource shows that dealers are still ignoring their ringing phones, despite the fact that the majority (89%) report that inbound calls to   Read More

4 Ways to Optimize your Marketing Spend

Viable business leads are hard to come by in every industry. There are countless advertising and promotional opportunities available and it is hard to identify where to spend precious marketing dollars. It is not as difficult as you think to accurately track the source of your incoming prospect calls. Here are four approaches that might   Read More

Dealerships Losing 84% of Phone-Ups

Analysis by IHS Automotive, Commissioned by CallSource, Reveals Auto Dealers are Missing Out on Important Phone Leads. Westlake Village, CA – August 18, 2015 – Over eighty percent (84%) of a dealership’s inbound sales calls are not converted to a sale1 by that dealership, according to recent IHS Automotive analysis commissioned by CallSource. The performance   Read More

CallSource Acquires ContactPoint’s Phone Coaching and Training Division

CallSource expands its leadership in end-to-end call management, tracking, and training. Westlake Village, CA – April 30, 2015 – CallSource, the leader in call management, tracking, and training, has entered into an agreement with ContactPoint (also known as LogMyCalls) to acquire the company’s phone coaching and training division. Simultaneously, CallSource agreed to sell to ContactPoint   Read More

Six Behaviors that Set Service Appointments

CallSource manages over 8 million calls to dealerships every month and analyzed nearly 2,500 calls to determine how auto dealers can convert more service calls into appointments. Westlake Village, CA – April 7, 2015 – CallSource, the U.S. leader in call management, tracking, and training, conducted research into best practices for successful service appointment setting,   Read More