Solutions Results

Results powered by CallSource

Measure and Manage your Marketing and Sales Performance

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Optimize Your Performance with Results®

Results® is a proprietary analysis and training system that allows you to measure and manage your marketing and sales performance. Results® provides continuous performance evaluation, individualized employee training and ongoing feedback.

  • Decreases your marketing costs
  • Increases retention
  • Identifies whether you've received sufficient leads to meet your sales goals
  • Reveals true marketing cost/lead
  • Our analysts interpret your data, identify problems and provide solutions
  • Identifies trends within your company and industry

Results® helps you efficiently run your business.

  • Easy-to-use learning management system
  • Provides actionable information
  • Delivers custom analytics
  • Ensures business results

Why Choose Results®?

  • Ends finger-pointing between Marketing and Sales by objectively identifying which specific processes and employees need improvement to increase sales
  • Ends inefficient manual tracking of employee training, saving significant time and effort
  • Provides an intelligent, objective way for companies to determine which employees are ready for specific assignments or promotions
  • Engages and empowers employees to measure, practice, and improve their job skills
  • Provides the best of learning management systems without the substantial expense or complexity of managing the technology
  • Improves marketing ROI, empowers negotiation of advertising rates based on actual results
  • Improves sales closing ratios, assures the follow-up of every lead, assesses employee skill gaps, recommends and delivers targeted training to improve performance

Who Uses Results®?

  • Marketing Managers and HR Managers
  • Sales Managers
  • Sales Employees
  • Training Managers and Trainers
  • Customer Care Managers and Customer Care Representatives
  • Executives

Why Choose CallSource®?

CallSource® delivers innovation, experience, and unsurpassed customer service. Our in-depth knowledge and experience includes integrated call tracking, call recording, lead management, lead scoring, telephone performance analysis, learning management plus sales and customer service training.

 

  • Original inventor and patent holder of call tracking
  • Fully hosted services, no hardware or software to purchase
  • Tracking and recording calls for thousands of businesses since 1994
  • Redundant, state-of-the-art networks in Los Angeles and Chicago

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VanityNumbers

This is a great tool to just make all customer service representatives better at what they do, just by having them listening to themselves makes it very easy. More »

— Nilsa Aponte, Administrative Assistant, Professional Management Inc. Read more testimonials