Resource Center - Industry Articles
Dr Ann Kwinn PhD
June 16 2009
How Not To Waste Money on e-Learning that Doesn't Work
The 2009 NAA Education Conference is just around the corner. And so is the opportunity to discover how online learning can help you reduce operating costs, improve employee retention and stop wasting money on training that is programmed to fail.
Dr. Ann Kwinn, CallSource VP of Interactive Learning, will share her industry expertise with attendees in an informal onsite session at the Conference.
Dr. Kwinn:
- Holds a Ph.D. in Instructional Technology from USC
- Previously served as an instructional design and e-learning consultant for Fortune 500 clients such as Microsoft, Wells Fargo, Lockheed, Verizon and Bristol Meyers Squibb.
- Former research fellow at the Educational Testing Service and taught at UC Irvine.
- Co-author of The New Virtual Classroom: Evidence-Based Guidelines for Synchronous e-Learning
- Co-author of the online book, The eLearning Guild's Handbook on Synchronous eLearning and the Guild Research 360 Report on Synchronous Learning Systems.
CallSource has been in the multifamily industry since 1991, providing the largest property management companies with expert consultation to improve bottom-line results and increase return on investment. Thousands of communities use our system to:
- reduce costs
- increase ROI in marketing, operations, sales and training.
Dr. Kwinn will show you
- The four steps to getting your money's worth from your training
- Setting a business goal you can achieve through behavior change.
- Effectively training that behavior.
- Supporting that behavior on the job.
- Measuring every step of the way.
- How to ensure online learning sticks and isn't forgotten a month later
- How to ensure the training is being used on the job
Spend some real face-to-face time with Dr. Kwinn, bring materials for her to critique, and gain unmatched insight about the benefits of online learning.
