CallSource® Services - LeadManager®
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LeadManager® is a service that integrates with CallTrack® call tracking and LeadScore® lead qualification.
Each time your business receives a tracked call, a data entry screen opens on your computer. LeadManager®:
- Ensures every lead is reported, assigned to an agent and tracked to its conclusion
- Automatically captures your vital prospect and ad source information
- Tracks leads from all sources, including your telephone, email, and walk-in traffic
- Automatically populates your key call data in the entry screen
LeadManager's web-based, lead management process enables your business to rapidly and effectively respond to prospects. The result is increased accountability, improved return on your marketing investment, and additional sales.
Why Use LeadManager®?
Improve marketing ROI and increase sales. Employ a process that assures every opportunity is reported to you and every lead is followed up. Get the data you need to make critical management decisions. LeadManager® lets you respond more rapidly to your leads-- with total sales agent accountability. Your result? Additional sales. LeadManager's real-time reporting helps you analyze:
- Ad source/ad campaign effectiveness
- Employee closing percentages
- Lead response times
- Employee lead follow-up
How Does LeadManager® Work?
- Each time a web or telephone inquiry arrives, LeadManager® automatically opens an entry screen on your computer.
- The system automatically populates some of the fields with the data it pulls from the submitted Web form or a phone call.
- Each lead is assigned to a specific agent, who gathers additional information from the prospect and enters the data.
- LeadManager® tracks and reminds as follow-up is needed, until the sale is ultimately won or lost.
- Walk-in traffic can also be entered using LeadManager®. The system automatically searches for duplications; for example, a “walk-in” who has made previous contact
Why Choose CallSource®?
CallSource® delivers innovation, experience, and unsurpassed customer service. Our in-depth knowledge and experience includes integrated call tracking, call recording, lead management, lead scoring, telephone performance analysis, learning plus sales and customer service training..
- Original inventor and patent holder of call tracking
- Fully hosted services, no hardware or software to purchase
- Tracking and recording calls for hundreds of thousands of businesses since 1994
- Redundant, state-of-the-art networks in Los Angeles and Chicago
