CallSource Newsletter

December, 2007

Are You Missing Leads?
In a recent CallSource survey of 85,000 calls across 25 industries, 8.7% of potential leads were lost because phones were not being answered. There are several simple ways to help your business never miss another sales opportunity.	Possible solutions: alter your staffing hours use call center services invest in a call tracking solution to capture missed calls and generate more sales opportunities

UPCOMING WEBINAR

Classroom or Computer?

What is the best choice for training leasing staff? Join Dr. Ann Kwinn, co-author of The New Virtual Classroom: Evidence-based Guidelines for Synchronous e-Learning for a mini-tutorial on designing an effective training program

Auto Dealers Can Build Better BDCs:

36% of phone prospects who keep showroom appointments buy a vehicle. However, 80% of salespeople don't ask callers for an appointment. Industry Expert Kenneth Kingstad shows you how to take control of your BDC to increase sales.

View Webinar

Attention Online Publishers:

Did you know that adding a phone tracking number to a web page can increase leads by up to four times? Industry expert Dick Larkin explains how to help your clients increase web lead conversions.

View Webinar

Attention Property Management Execs:

44% of the time, leasing professionals do not ask for the caller's name. Our Q3 Multifamily Industry Report Card provides a number of often surprising statistics that you can use to benchmark your community's lead-handling performance.

Download Report