Careers

Regional Sales Manager

Skills:

Responsible for generating revenue by developing market potential through prospecting, networking, lead generation, qualifying opportunities, proposing solutions, forecasting, retaining current client base, and closing sales.

Job Description:

CallSource provides online call-tracking and recording solutions that allow companies to measure and increase return on advertising investment. This is done by ensuring that every lead is tracked, every call is both recorded and audited, and every opportunity to improve is uncovered. Managing nearly 2,000,000 toll-free and local tracking numbers for more than 300,000 business throughout the US and Canada, CallSource integrates call tracking, call recording, lead management, telephone performance analysis, and office staff training in one custom online environment.

CallSource is currently looking for a Regional Sales Manager. 

 

Required Skills:

  • Meets or exceeds established annual sales quota.
  • Identifies market potential by qualifying accounts
  • Initiates sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, closing sales.
  • Demonstrates effective selling though proper questioning and isolation of the needs of prospects and clients.
  • Prepares and conducts proposal presentations and RFP responses originating from their market
  • Closes sales by building rapport with potential clients, expounding on the benefits of CallSource product solutions and service capabilities; overcoming objections, etc.
  • Expands sales in existing accounts by introducing additional solutions and services;
  • Contributes information to market strategy by monitoring competitive products and reactions from clients
  • Updates technical, sales, and business knowledge by participating in educational opportunities offered by CallSource and others automotive related entities.
  • Responsible for keeping commitments in a timely manner and resolving issues promptly.
  • Accountable for customer satisfaction and retention by providing high quality service
  • Ensure that customer retention standards are met or exceeded within their market area
  • Identifies and troubleshoots  high risk or high impact clients to increase client satisfaction
  • Ensures all records of activities, sales, and contacts are maintained properly into the SugarCRM system
  • Adheres to all company policies, procedures and business ethics codes .

Relationship and Roles:

  • Establishes personal goals and expectations
  • Meets or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
  • Interacts and works cooperatively with all internal CallSource personnel to achieve the highest level of customer satisfaction and service.
  • Coordinates and supports internal account and customer support teams by sharing client information, issues and areas of improvement opportunities.
  • Participates in  weekly team meetings to discuss pipeline, progress toward sales goals and company or departmental updates
  • Provides a monthly forecast by the 25th of the month for next month’s plans

Expected Ratio of Client and Field

  • Field time – 70%
  • Office – 20%
  • Sales Training – 10% 

Position Specifications: 

  • Strong written, verbal and presentation skills
  • Ability to effectively communicate and interface with peers as well as executive level management.
  • Ability to work well under pressure
  • Excellent organizational skills, able to set priorities, and responsive to customer requests.
  • Demonstrated ability to execute results against strategy and meet critical deadlines.
  • Demonstrates business knowledge, perspective and ethical behavior.
  • Highly self-motivated and enthusiastic.
  • 1 to 3 years previous experience selling in the Automotive Industry
  • Strong understanding of Retail Automotive customer market dynamics and requirements.
  • Willingness to travel and work in a national team of professionals.
  • Functional expertise with Word, Excel and PowerPoint

 

CallSource is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, sex, national origin, age, disability, or any other category protected by applicable federal, state or local laws.

Why CallSource?

CallSource® embodies a company-wide commitment to innovation, experience, and unsurpassed customer service. Our in-depth knowledge and experience includes integrated call tracking, call recording, lead management, lead scoring, telephone performance analysis, learning management system, sales and customer service training.

  • Original inventor and patent holder of call tracking
  • Fully hosted services, no hardware or software to purchase
  • Tracking and recording calls for hundreds of thousands of businesses since 1994
  • Redundant, state-of-the-art networks in Los Angeles and Chicago