May 2009
Newsletter
Automotive May 2009 Newsletter
1. Monitoring a covered account for evidence of identity theft
2. Contacting the customer
3. Changing any passwords, security codes, or other security devices that permit access to the covered account
4. Reopening a covered account with a new account number
Management
Ever wonder if your dealer agreement may be placing you at risk to take back a contract? Read what consumer financial services law attorney Thomas B. Hudson says about this issue, in his article, What's in YOUR Dealer Agreement.
Marketing
Car marketing consultant Randy Johnson provides an eye-opening glimpse on how to transform your service department to give you the competitive edge on customer service and retention. Read his article
Training
Get fired up, stop complaining and do something positive with advice from international author and speaker, Dave Anderson, president of LearnToLead. He is the author of nine books, his most recent being, the TKO Business Series. Get motivated - Read his article, A Wake-Up Call to Whiners!!
Industry News
Ford Steps Up To The Plate With Payment Protection Plan
A new Ford plan offers up to 12 months of payment protection on new vehicle payments if the buyer loses employment The plan runs through June 1st. Read More
GMAC Reaches Out To Car Buyers, Dealers
GMAC is taking action to increase auto sales and bolster support for struggling auto dealers by reducing financing charges and extending loans to subprime buyers with lower credit scores. Read More
Obama Appoints Auto Recovery Director
President Barack Obama has appointed Edward Montgomery, a top labor economist and former deputy secretary of the U.S. Labor Department as director of Recovery for Auto Workers and Communities.
The Obama administration said Dr. Montgomery "will work to leverage all resources of government to support the workers, communities and regions that rely on the American auto industry." He also has held various economic posts and advisory roles with the government, including the U.S. Department of Labor and Federal Reserve. Read More
Mikulski Declares Victory for American Consumers, American Jobs
U.S. Senator Barbara A Mikulski's (D-Md.) Auto Assistance Ownership Amendment proposal will allow buyers to deduct from their income taxes the interest payments on auto loans - as well as state sales and excise taxes for all tax payers who purchase a new car before the end of this year. Read More
