October 2009
Newsletter
Are Fair Housing Violations In Your Future? (MFH)
Management
Resident Retention: Material Girl
Resident retention is a top priority for property mangers. Gain in-depth insight from quality assurance guru Jen Piccotti, VP Consulting Services, with SatisFacts Research. Read Jen's Article
Marketing
What to do instead of FREE RENT - The Road Less Traveled
In these tough economic times, it's crucial to maximize your ROI. But, you don't have to make concessions in rent to achieve this. Check out some timely advice from Toni Blake, nationally recognized expert in customer service, sales and marketing. Read her article:
Training
5 Ways To Run Afoul of Fair Housing Laws
Fair Housing violation cases are on the rise. Learn how to avoid these costly mistakes from Doug Chasick, The CallSource Apartment DoctorTM. Read Doug's article.
Industry News
A partment Owner Who Discriminated Against African Americans Will Pay Over $200,000 in Victim Compensation and Penalties
Davie, Fla.--The property manager at College Square Apartments in Davie, Fla., and the president of C.F. Enterprises, which owns the apartment community, will pay $140,000 to victims of discrimination and a civil penalty of $74,000 to the government for violating the Fair Housing Act. An agreement with the owner was reached with the Justice Department to settle allegations of discrimination against African Americans. Read More
Justice Department Files Lawsuit Alleging Disability-Based Housing Discrimination Against Idaho Condominium Developer
WASHINGTON - The Justice Department has filed a lawsuit against the developer of the Riverwalk Condominiums, a condominium apartment complex in Post Falls, Idaho, for violating the Fair Housing Act by constructing apartments that do not have required accessibility for individuals with disabilities. Read More
Justice Department Resolves Disability Discrimination Lawsuit Against Indiana Provider of Retirement Housing
WASHINGTON - The Justice Department has announced that the operator and manager of the Rathbone Retirement Community in Evansville, Ind., have agreed to pay up to $116,000 to resolve a housing discrimination lawsuit. The November 2008 lawsuit alleged that the defendants violated the Fair Housing Act by prohibiting the use of motorized wheelchairs and scooters in residents' apartments and in the home's common dining room during meals. Read More
Justice Department Resolves Lawsuit Alleging Disability-Based Housing Discrimination
WASHINGTON - The Justice Department announced a settlement of a lawsuit alleging discrimination on the basis of disability in the design and construction of four multifamily housing complexes in the Spokane, Wash., area in violation of the federal Fair Housing Act. Under the settlement, which must still be approved by the U.S. District Court for the Eastern District of Washington, the defendants will pay all costs related to making the apartment complexes accessible to persons with disabilities and will pay $120,000 to compensate individuals harmed by the inaccessible housing. The developer will pay a $10,000 civil penalty to vindicate the public interest and most of the defendants will undergo training on the requirements of the Fair Housing Act. Read More

