News

November 4 2008

Steven D. Bell Chooses CallSource for Learning Management and Training Content

Westlake Village, Calif. — November 04, 2008 — Steven D. Bell & Company has subscribed their portfolio of 207 multifamily housing communities to Our University®, a custom Learning Management System and Training on Demand®, a series of professionally designed, self-paced training courses for the multifamily housing industry from CallSource®.

Steven D. Bell is a privately held real estate investment and management firm based in Greensboro, N.C. As of October 2008, their management portfolio was valued at more than $5.3 billion and included 57,600 apartments in 207 communities, 25 senior living communities, and more than 5.6 million square feet of retail and office properties in 116 cities.

Elaine Theriault, Steven D. Bell & Company Vice President of Training and Development, stated, "The CallSource education system will supplement our longstanding investment in our people, and will help our employees continue to provide the exceptional customer service our clients have come to know and expect."

"We're excited that Steven D. Bell & Company has chosen CallSource to deliver the high-quality training to help ensure their continuing prominence as an industry leader," noted Jerry Feldman, CallSource CEO.

About CallSource

CallSource delivers ResultsSM, the first and only integrated marketing, sales, training and management system. CallSource offers the multifamily housing industry's best and most extensive eLearning courses. The company also provides custom course development and training for numerous other industries. CallSource has trained tens of thousands of business professionals. With redundant, carrier-class networks in Burbank and Chicago, CallSource tracks over 500,000 ads for over 10,000 companies across the U.S. and Canada.

CallSource also offers expert statistical and performance analysis services to help clients improve marketing and call-handling effectiveness, and tools and education to convert more callers into customers. Since 1994, CallSource has provided innovative solutions and services that improve organizational performance across marketing, operations, sales, training and customer service.

Media contact:

Elliot Leiboff

CallSource

President

888-668-0766

marketing@callsource.com

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More importantly all of the data is analyzed by CallSource and expertly detailed in a format that is easy to access. Furthermore, because the calls are monitored, and because CallSource provides valuable feedback and training, my support staff is continually improving upon the methods in which calls are handled, and I am seeing far more opportunities to allow my Business to flourish. In conclusion, I can say without any hesitation whatsoever, that the implementation of CallSource into my business has been invaluable. More »

— Richard C. Amon, HAS, BD-HIS, Audibel Hearing Center Read more testimonials