News
May 20 2004
RVDA endorses CallSource tracking, reporting solution
WESTLAKE VILLAGE, CA, May 20, 2004 - The RV Assistance Corp. (RVAC) today announced that the National Recreation Vehicle Dealers Association (RVDA) has endorsed the Call Tracking and Reporting solution offered by CallSource, the inventor of call-management and customer information services.
Both the RVAC and the RVDA Boards of Directors reviewed the CallSource solution and approved this endorsement. CallSource's patented tracking and reporting tools enable dealers and manufacturers to validate the effectiveness of their advertising and capture caller information from each lead. In addition, CallSource offers technologies to record and review inbound calls, which enables companies to improve their response to customer inquiries and more consistently convert leads to sales.
Because the CallSource solution is affordable and can be implemented quickly without new software or hardware, users are able to realize a significant and immediate return on their investment.
"We are pleased to partner with CallSource to offer this state-of-the-art customer service solution to our members," said RVDA president Mike Molino. "Call tracking and reporting is another way RV dealers can offer first-class service to their customers and prospects."
CallSource has developed exclusive service packages and preferred pricing for RVDA members. To inquire about the CallSource Call Tracking and Reporting solution, RVDA members are invited to call (877) 292-4400.
About RVDA
The Recreation Vehicle Dealers Association www.rvda.org is the only national organization dedicated to supporting RV retailer's efforts through education, member services, industry leadership and market expansion programs. The RV Assistance Corporation, a subsidiary of RVDA, assists with the development of member benefits and develops additional revenue sources for the association.
About CallSource
CallSource delivers ResultsSM, the first and only integrated marketing, sales, training and management system. CallSource offers the multifamily housing industry's best and most extensive eLearning courses. The company also provides custom course development and training for numerous other industries. CallSource has trained tens of thousands of business professionals. With redundant, carrier-class networks in Burbank and Chicago, CallSource tracks over 500,000 ads for over 10,000 companies across the U.S. and Canada.
CallSource also offers expert statistical and performance analysis services to help clients improve marketing and call-handling effectiveness, and tools and education to convert more callers into customers. Since 1994, CallSource has provided innovative solutions and services that improve organizational performance across marketing, operations, sales, training and customer service.
Media contact:
Elliot Leiboff
CallSource
President
888-668-0766
marketing@callsource.com

