News
August 13 2010
CallSource® to Introduce DealSaver® at Digital Dealer Conference
Westlake Village, Calif. - April 15, 2010 - CallSource, the industry leader in call tracking, call recording, performance analytics, sales training and learning management, announced that they will introduce their newest service, DealSaversm, at the Digital Dealer Conference on April 20-22, in Orlando, Florida.
Recognizing that automotive sales opportunities are too often lost during the initial phone call, CallSource developed DealSaver to, literally, give dealers a second chance to convert those callers to customers. Analysts review all prospect calls and quickly notify management when they detect a missed opportunity that could be saved. DealSaver provides callers' contact information and analyst's notes, helping dealers recover otherwise lost sales opportunities. DealSaver integrates with four of CallSource's most valuable services:
CallTrack®
CallTrack ensures that every call is tracked and recorded. Real time information and expert analysis show you how well each marketing campaign is working and how effectively your employees interact with callers. The result is improved performance, increased ROI and additional sales.
LeadScore®
LeadScore reviews all tracked calls, separating sales prospects from non-prospects. The system sorts your sales, parts and service calls to ensure that each department has quick access. LeadScore identifies, for the first time, your true cost-per-lead, closing ratios, and the number of meaningful sales opportunities generated by each source of marketing you use.
SpeedScore®
SpeedScore lets you quickly select, review and sort calls for your own evaluation of sales performance. Target your coaching and training to the needs of each salesperson.
Telephone Performance Analysissm (TPA)
Our expert analysts review your prospect calls, grading and ranking each call handler's skill at converting leads to appointments and sales. Compare individual employees, stores and regions. Our evaluations pinpoint specific skill gaps, helping you reward good performance and target training where it is needed.
For more information about DealSaver, go to: www.callsource.com, or visit us at the 8th Digital Dealer Conference, booth #612, on April 20-22nd, for a live demonstration.
About CallSource®
Managing more than 1,000,000 toll-free and tracking for nearly 250,000 businesses throughout the U.S. and Canada, CallSource integrates call tracking, call recording, lead scoring, save a deal notifications, telephone performance analysis, learning management, plus sales and customer service training.
CallSource is celebrating its 20th year delivering solutions that provide structure, discipline, transparency and accountability for its clients.
