News

April 28 2004

CallSource settles patent dispute with Who's Calling

CallSource acquires patent rights to call-tracking technology

WESTLAKE VILLAGE, CA, April 28, 2004 - CallSource announced today the settlement of a patent infringement lawsuit filed against the company by Who's Calling, Inc. in 2002. The settlement gives CallSource joint, undivided ownership of U.S. Patent No. 6,470,079, "System and Method for Real-Time Reporting of Advertising Effectiveness," originally issued to Who's Calling. The settlement also results in a permanent dismissal of the patent infringement suit.

Who's Calling obtained the patent in 2002. CallSource maintained that it had introduced the same process six years before the patent was issued. "We asserted all along that CallSource invented the technology," said Jerry Feldman, CallSource CEO. "Now that CallSource's ownership of the patent is resolved, all our energies are focused on developing the next generation of solutions and services for our valued customer."

About CallSource

CallSource delivers ResultsSM, the first and only integrated marketing, sales, training and management system. CallSource offers the multifamily housing industry's best and most extensive eLearning courses. The company also provides custom course development and training for numerous other industries. CallSource has trained tens of thousands of business professionals. With redundant, carrier-class networks in Burbank and Chicago, CallSource tracks over 500,000 ads for over 10,000 companies across the U.S. and Canada.

CallSource also offers expert statistical and performance analysis services to help clients improve marketing and call-handling effectiveness, and tools and education to convert more callers into customers. Since 1994, CallSource has provided innovative solutions and services that improve organizational performance across marketing, operations, sales, training and customer service.

Media contact:

Elliot Leiboff

CallSource

President

888-668-0766

marketing@callsource.com

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