CallSource® Services - CallMeNow®
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Connect right now with customers when they're ready to purchase!
CallMeNow® allows a Web visitor to initiate a telephone call from a business by submitting a Web form containing the visitor's name, telephone number, and the reason for the inquiry. The system translates the submitted date from text to speech, calls the business and verbally conveys the information. With the press of a button on the telephone keypad, the agent can connect with the prospect by phone - or postpone or decline the call. After-hour calls are queued and delivered next day at the open of business. CallMeNow® integrates with CallTrack® call tracking and exports data to third-party CRM / lead management systems.
Why Choose CallMeNow®?
In this world of instant gratification, your customers want information now to make a purchasing decision. With CallMeNow®, your customers can use their web browser to request an immediate callback from your sales representative. Since the CallMeNow® customers have already visited your website, you know they have an immediate, qualified interest in your products or services.
- Increase sales with immediate, personal response while buyer interest is hot
- Capture prospect information not always gathered during a standard telephone call
- Save time and improve efficiency by eliminating the need to constantly monitor for Web leads
- Increase the likelihood of connecting with a prospect by calling when you know they are in
- Each contact is a “warm call,” because you know the prospect’s name and product of interest
How Does CallMeNow® Work?
- Visitors to the site click the button to request a call. They are asked to type in their name and phone number, then click "go."
- Immediately, your designate will ring. Through text-to-speech technology, the call request is announced with the visitor's name and interest.
- You're given the option to accept or reject the call. If you accept, the CallMeNow® system will immediately ring the customer's phone.
- If you miss or reject the call, the customer is given the option to set a date and time for a future callback or leave a text message.
- For a "big picture" of your CallMeNow activity, simply log on to your online reports. You'll see every call request, completed and outstanding callbacks, peak request times and your web pages or selections generating the greatest interest.
You'll also receive email notifications and online reports documenting every CallMeNow® call, even rejected or missed requests. Now, you can easily follow up with customers to ensure no opportunity is ever missed. With CallMeNow®, you’ll generate more qualified leads, reduce your response time and increase sales.
Why Choose CallSource®?
CallSource® delivers innovation, experience, and unsurpassed customer service. Our in-depth knowledge and experience includes integrated call tracking, call recording, lead management, lead scoring, telephone performance analysis, learning plus sales and customer service training.
- Original inventor and patent holder of call tracking
- Fully hosted services, no hardware or software to purchase
- Tracking and recording calls for thousands of businesses since 1994
- Redundant, state-of-the-art networks in Los Angeles and Chicago
