News Releases
CallSource Receives Platinum Award In National Auto Dealer Survey
Westlake Village, Calif., April 7, 2006 — CallSource has been named the recipient of the Platinum Award for its call-tracking solutions by the editors of Auto Dealer Monthly. The magazine's 2006 Dealers' Choice Awards represent the best-in-class service providers and reflect the votes of 16,000 dealers nationwide.
In a feature article published in the April 2006 issue, the editors noted that CallSource clients "appreciated" the company's fair pricing, call-recording features and training services. The editors also wrote of Who's Calling, which previously held the top ranking, "Last year's champion slipped to the Gold Award in 2006."
"The results of this third-party survey validate our focus on providing the best possible value, solutions and training programs," said CallSource CEO Jerry Feldman. "We are honored by the dealers' acknowledgment that CallSource truly helps them improve return on advertising investment, convert more callers to buyers and increase sales."
This is the second year Auto Dealer Monthly has recognized the most highly regarded vendors, suppliers and lenders in the retail automotive industry as voted by dealers. The survey provides dealers and dealership employees the ability to offer their collective selection of the top providers to the retail auto industry. In all, 50 winners, all chosen by dealers and dealership personnel, were named in 20 distinctive categories of products and services, with nearly 16,000 votes cast. Ratings were gathered on the performance of the product or service as well as the support and service from the provider and the overall value compared to cost to the dealership.
About CallSource
Based in Westlake Village, Calif., and privately-held, CallSource provides online call-tracking and recording solutions that allow companies to measure and increase return on advertising investment. CallSource also offers performance analysis services to improve an organization's marketing and call-handling effectiveness, expert training and coaching to help companies convert more callers into customers, and U.S.-based call centers to respond to clients' after-hours and overflow call traffic.
CallSource tracks nearly 200,000 advertisements and six million phone calls every month for automotive retailers and dealer groups, apartment communities and property managers, media companies and advertising agencies, and a wide range of businesses throughout North America. Since 1994, CallSource has provided innovative services and fact-based advice that improve performance across marketing, operations, sales, training and customer service.
About Auto Dealer Monthly
Auto Dealer Monthly is a publication of AutoDealerDaily.com and is delivered monthly to nearly 33,000 subscribers nationwide. AutoDealerDaily.com is an online service that has been delivering educational and informational material to the automotive retail industry since May 2000.
Media contact
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Mark H. Leaf
CallSource
Vice President, Marketing
(888) 218-0640
(818) 673-4726
media@callsource.com
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